B H S

Job Description – Commercial Operations Specialist

Company Overview:                                         

B H S Kinetic, Inc  is a leading player in the logistics and semi conductor industry committed to delivering excellence and innovation. We offer a collaborative work environment with ample opportunities for professional growth and development.

Position Profile:                                         

We are seeking a dynamic and detail-oriented Commercial Operations Specialist to join our team. This position is designed for individuals eager to support and optimize our sales, marketing, and customer service processes. The successful candidate will play a key role in enhancing the efficiency and effectiveness of our commercial operations.

Key Roles and Responsibilities:      

  • Data Management: Maintain and update commercial data in the company’s CRM system, ensuring data integrity and accuracy.
  • Sales Support: Assist the sales team with order processing, preparing sales reports, and providing product and pricing information.
  • Customer Service: Support the customer service team by handling customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Inventory Management: Monitor inventory levels, coordinate with suppliers, and manage the flow of goods to meet customer demands.
  • Market Research: Conduct market research to identify trends, competitive insights, and opportunities for business growth.
  • Process Optimization: Assist in streamlining commercial processes to improve efficiency and reduce operational costs.
  • Reporting: Generate regular reports on sales performance, customer feedback, and market conditions to support decision-making.
  • Documentation: Prepare and maintain commercial documentation, including contracts, proposals, and invoices.
  • Compliance: Ensure that commercial operations adhere to company policies, industry standards, and regulatory requirements.
  • Support Tasks: Provide administrative support to the commercial team, including scheduling meetings and managing correspondence.
  • Ad-Hoc Projects: Participate in special projects and initiatives to support the commercial strategy and objectives.

Qualifications: 

  • Education: Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field.  Or relevant extensive experience.
  • Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software (e.g., Salesforce).
  • Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
  • Communication Skills: Excellent verbal and written communication skills.
  • Attention to Detail: High level of accuracy and attention to detail in work tasks.
  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Teamwork: Ability to work collaboratively within a team and support team objectives.
  • Initiative: Proactive and willing to take initiative to improve processes and solve problems.

Preferred Qualifications:

  • Experience: Previous experience or internship in commercial operations, sales support, or customer service is a plus.
  • Software Knowledge: Familiarity with enterprise resource planning (ERP) systems and advanced CRM tools is beneficial.
  • Language Skills: Proficiency in additional languages can be an asset, depending on the company’s market scope.

Salary: Competitive, with benefits including health insurance, retirement plans, and opportunities for career advancement.

Application Instructions:

Submit your resume and a cover letter detailing your qualifications and explaining why you’re interested in the Commercial Operations Specialist position.

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What our customers say.

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“I would like to extend my deepest gratitude to your Move-IT team leader and planner and the team for their outstanding support during our move-in activities. Their dedication and meticulous care in handling the tools and ensuring the surrounding environment was maintained to the highest standards have not gone unnoticed. Their commitment to excellence and attention to detail have been exemplary. We truly appreciate the effort and professionalism they have demonstrated throughout this process.

Thank you once again for team unwavering support and dedication.”

Senior Supplier Quality Manager

A leading global photomask and optical materials manufacturer

What our customers say.

“

“I would like to extend my sincere gratitude to the B H S mover and planner team for their outstanding support in the recent hoisting job for the tools ad-hoc requests.

Your systematic, safety-conscious, and professional approach ensured that all tools were hoisted and docked on time, enabling us to proceed with our critical projects without delay. Your swift response and deep understanding of our tool move-in requirements were truly commendable.

Thank you once again for your dedication and excellent work.”

Systems Engineer

A leading global semiconductor equipment manufacturer

What our customers say.

“

“From July 2021 to July 2023, B H S has executed a total of 47 tool and machine movements, transporting crucial equipment to various fabs in Singapore.

Throughout this period, B H S has consistently demonstrated their professionalism, expertise, and dedication to ensuring the safe and efficient transportation of our valuable assets. What truly sets them apart is their remarkable track record of achieving Zero Damage in every single movement.

Their attention to detail, careful planning, and meticulous execution have been instrumental in safeguarding our equipment during transit. We have complete confidence in their ability to handle delicate and sensitive cargo, knowing that they prioritize the utmost care and precision in their operations.

Not only did B H S successfully handle numerous exports and imports, but they also went above and beyond to accommodate our specific requirements. Their team seamlessly coordinated with multiple fabs, ensuring timely deliveries and smooth logistics processes. Their commitment to customer satisfaction was evident throughout our engagement.

We extend our deepest gratitude to B H S for their exceptional service and unwavering commitment to excellence. Their professionalism, reliability, and flawless execution have contributed significantly to the success of our operations. We highly recommend B H S to any organization seeking top-notch logistics services, particularly in the tool and machine movement space.

Thank you once again to the entire B H S team for their remarkable effort and for consistently delivering exceptional results.”

Manager Airfreight Import Singapore

Global leading transport and logistics company offering global transport services by road, air, sea and train.

What our customers say.

“

“It has been our great pleasure to work with B H S Kinetic Pte Ltd for their exceptional rigging support and services at our new fabrication plant.

They have exhibited a high level of support, customer care and innovation in their approach. We have found them to be highly ethical, committed and they have proven their professional qualiy and services.

We would have no reservations to recommend B H S Kinetic Pte Ltd to anyone who will require their expertise.

We wish them the best of luck and keep up the excellent work.”

Project Manager

Wafer manufacturing facility in Singapore

What our customers say.

“

“It has been our great pleasure to work with B H S on our Fab transport and rigging project, where we experienced an extremely high level of customer care, commitment and understanding of their duties.

We have found them to be highly professional in their work. They have also proven their consistent excellence in skills and dedication with regards to handling our equipment, including the highly sensitive photolithography systems.”

Division Director

Major Asian company which designs, manufactures, and markets integrated circuits (ICs) and related electronic products

What our staff say.

“I am proud to be part of a company with good management.

Over the years, I have seen the company continue to develop with positive prospects, which has given me confidence in its direction.

I believe B H S offers a good future for those who grow with the company.”

JUZALLI BIN ALI

LORRY DRIVER

What our staff say.

“I never expected to stay this long in one company, but I have. What has mattered most to me is the strong friendships within the operations team and feeling recognised for the work we do.

Over the years, I have seen the company grow successfully, and the way people work together has strengthened.

There is a strong sense of independence in the job, but also unity within the team.”

NORUL NORALFIAN

PRIME MOVER DRIVER

What our staff say.

“One of my proudest moments as a prime mover driver was being trusted to handle high-value jobs, including transporting Rolls-Royce aircraft engines to the airside and supporting aircraft and helicopter movements for airshows, including in Sentosa.

What has kept me here is the strong support from management, good working colleagues, and teamwork on the ground. Over the years, the company has introduced new policies and systems that have helped operations run more smoothly.

Teamwork and clear communication between colleagues have been important in keeping operations running well and avoiding misunderstandings.”

MOHAMED FIRMAN BIN MOHAMED MOTALI

PRIME MOVER DRIVER

What our staff say.

“When I first joined B H S, it was a small company. Over the years, it has grown into a much larger organisation, and I feel confident that it will continue to improve.

What has kept me here is the balance between clear procedures and systems, and the human touch in how people work together.”

YU KAK KHIANG

FLOATER DRIVER

What our staff say.

“What stood out to me in my first few months at B H S was the collaborative culture. People are genuinely approachable and willing to help, even across teams. The work is fast-paced, but there is also trust and autonomy. Clear onboarding, supportive colleagues, and managers who check in regularly helped me settle in quickly. It is a professional environment where you are encouraged to learn fast and take ownership early.”

Wang Ziyu (Elva)

Finance executive

What our staff say.

“What makes me most proud is having been part of the silicon wafer industry during an extraordinary decade of growth and development. Although each phase has come with different challenges, the company has remained stable, which is a key reason I’ve stayed until now. The company’s steady direction over the years has given me the confidence to continue growing with B H S. Building strong installation skills and understanding teammates’ working styles have made collaboration much more effective over time.”

Hsu Jui Chi (Ricky)

Engineer

What our staff say.

“My role at B H S has expanded over time. In addition to my responsibilities within the EHS function, I now also support dormitory management and daily operations. With strong support from my team and management, along with hands-on experience and continuous learning, I have grown in confidence. It has been rewarding to be part of a company that takes safety, employee wellbeing, and continuous improvement seriously.”

Islam Aminul

EHS & Dormitory Coordinator

What our staff say.

“Over the years, improvements in warehouse processes, clearer responsibilities, and better communication have made day-to-day operations more efficient. Working in a strong team, solving daily challenges, and having opportunities to learn and take responsibility have kept me engaged and motivated.

The way teams work together has become more coordinated, which helps work run more smoothly. Today, my experience is often relied on when ideas are still taking shape, and I am asked to help think through and refine them.

We work with sensitive semiconductor and advanced equipment, so precision, reliability, and safety matter in everything we do.”

Bismezawati Bte Yunus

Warehouse Team Leader

What our staff say.

“Seeing how the company has grown over the years is something I am proud of. I joined B H S when there were fewer than 15 lorries, and today the fleet has grown significantly.

After more than 13 years here, knowing my job well and working alongside colleagues I am comfortable with has kept me going through different phases of the company’s journey.

Working by the rules and focusing on doing the job safely has made it possible to build a long career here, just like those who came before me.”

NOOR AZMAN BIN ZAHID

PRIME MOVER DRIVER

What our staff say.

“Since joining B H S, my role has grown to include handling more regular accounts, which has come with greater responsibility and accountability. Gaining deeper knowledge of procedures, requirements, and customer expectations has helped me become more confident in my work. The flexible working environment and the support from management in resolving job challenges are what keep me here as the company continues to grow.”

Vanessa Gan

Customer Service Officer