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 Singapore

職位描述：現場服務工程師

職稱：現場服務工程師 – 半導體設備

工作地點：台灣（需支援區域性派遣）

雇用類型：全職

出差需求：根據專案需求需頻繁區域性／國際出差

部門：現場服務營運部

職務簡介

我們正在尋找一位積極主動、實作能力強的現場服務工程師，加入我們在台灣的半導體服務團隊。本職位在支援客戶方面扮演關鍵角色，負責於無塵室環境中安裝、拆除、測試並維護高科技設備，服務範圍遍及全球。您將成為一個全球團隊的一員，提供最先進的半導體解決方案。

主要職責

  • 負責在客戶廠房進行半導體設備的現場安裝與拆卸。
  • 根據作業流程與操作指引（WoWs）執行設備驗證與設定。
  • 在安裝前進行設備的分類與清潔作業。
  • 主動負責解決現場任務中的技術問題，確保系統性能與客戶滿意度。
  • 遵循所有安全、無塵室規定以及客戶指定的作業規範，包括PIP政策。
  • 清楚地向內部關係人與客戶團隊報告專案進度與狀態。
  • 配合管理層指派的其他現場服務作業或改善計畫。
  • 主動提出流程優化與技術改進方案，貢獻持續改善的努力。

職位要求

學歷與經歷：

  • 電機、機械、機電工程或其他相關技術領域之大專或大學學歷。
  • 具有1年以上半導體或精密設備產業現場服務、設備安裝或維護經驗者優先。
  • 亦歡迎具備良好技術潛力並樂於出差之應屆畢業生投遞。

技術能力：

  • 熟悉機械組裝、電氣整合與故障排除技巧。
  • 了解無塵室操作與靜電防護（ESD）安全規範。
  • 能閱讀技術圖面並依據詳細流程執行作業。

軟技能：

  • 具備以服務為導向的心態，注重客戶需求並展現出高度的專業素養。
  • 具備優秀的中英文溝通能力（口語與書寫皆佳）。
  • 積極主動、適應力強，能在快節奏、多元文化的環境中承受壓力並良好表現。
  • 具備團隊合作精神，責任感強，並能主動積極地完成
申請職位

Job Description - Field Service Engineer

Job Title: Field Service Engineer – Semiconductor Equipment

Location: Taiwan (with regional deployment )

Employment Type: Full-Time

Travel Requirement: Frequent regional/international travel based on project needs

Department: Field Service Operations

Introduction to the Job

We are seeking a highly motivated and hands-on Field Service Engineer to join our semiconductor service team in Taiwan. This position plays a critical role in supporting our customers by installing, deinstalling, qualifying, and servicing high-tech equipment in cleanroom environments across the region. You will be part of a global team delivering cutting-edge solutions for the semiconductor industry.

Key Responsibilities

  • Perform on-site installation and de-installation of semiconductor equipment at customer facilities worldwide.
  • Execute tool qualification and configuration according to operational procedures and work instructions (WoWs).
  • Manage tool sorting and cleaning activities prior to installation.
  • Take proactive ownership in resolving technical issues during field assignments to ensure system performance and customer satisfaction.
  • Ensure daily compliance with all safety, cleanroom, and customer-specific protocols, including PIP policies.
  • Maintain clear communication and status reporting on project progress to internal stakeholders and customer teams.
  • Support additional field service operations or improvement initiatives as assigned by management.
  • Contribute to continuous improvement efforts by identifying process enhancements and technical solutions.

Requirements

Education & Experience:

  • Diploma or Bachelor’s Degree in Electrical, Mechanical, Mechatronics Engineering, or related technical field.
  • 2+ years of hands-on experience in field service, equipment installation, or maintenance within the semiconductor or precision equipment industry.
  • Fresh graduates with strong technical aptitude and willingness to travel will also be considered.

Technical Skills:

  • Strong understanding of mechanical assembly, electrical integration, and troubleshooting techniques.
  • Familiarity with cleanroom operations and ESD safety protocols.
  • Ability to interpret technical drawings and follow detailed procedures.

Soft Skills:

  • Service-minded with strong customer focus and professionalism.
  • Excellent communication skills in Mandarin and English (spoken and written).
  • Proactive, adaptable, and able to perform under pressure in a fast-paced, multicultural environment.
  • Team player with a high sense of responsibility and initiative.
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What our customers say.

“

“I would like to extend my deepest gratitude to your Move-IT team leader and planner and the team for their outstanding support during our move-in activities. Their dedication and meticulous care in handling the tools and ensuring the surrounding environment was maintained to the highest standards have not gone unnoticed. Their commitment to excellence and attention to detail have been exemplary. We truly appreciate the effort and professionalism they have demonstrated throughout this process.

Thank you once again for team unwavering support and dedication.”

Senior Supplier Quality Manager

A leading global photomask and optical materials manufacturer

What our customers say.

“

“From July 2021 to July 2023, B H S has executed a total of 47 tool and machine movements, transporting crucial equipment to various fabs in Singapore.

Throughout this period, B H S has consistently demonstrated their professionalism, expertise, and dedication to ensuring the safe and efficient transportation of our valuable assets. What truly sets them apart is their remarkable track record of achieving Zero Damage in every single movement.

Their attention to detail, careful planning, and meticulous execution have been instrumental in safeguarding our equipment during transit. We have complete confidence in their ability to handle delicate and sensitive cargo, knowing that they prioritize the utmost care and precision in their operations.

Not only did B H S successfully handle numerous exports and imports, but they also went above and beyond to accommodate our specific requirements. Their team seamlessly coordinated with multiple fabs, ensuring timely deliveries and smooth logistics processes. Their commitment to customer satisfaction was evident throughout our engagement.

We extend our deepest gratitude to B H S for their exceptional service and unwavering commitment to excellence. Their professionalism, reliability, and flawless execution have contributed significantly to the success of our operations. We highly recommend B H S to any organization seeking top-notch logistics services, particularly in the tool and machine movement space.

Thank you once again to the entire B H S team for their remarkable effort and for consistently delivering exceptional results.”

Manager Airfreight Import Singapore

Global leading transport and logistics company offering global transport services by road, air, sea and train.

What our customers say.

“

“It has been our great pleasure to work with B H S Kinetic Pte Ltd for their exceptional rigging support and services at our new fabrication plant.

They have exhibited a high level of support, customer care and innovation in their approach. We have found them to be highly ethical, committed and they have proven their professional qualiy and services.

We would have no reservations to recommend B H S Kinetic Pte Ltd to anyone who will require their expertise.

We wish them the best of luck and keep up the excellent work.”

Project Manager

Wafer manufacturing facility in Singapore

What our customers say.

“

“It has been our great pleasure to work with B H S on our Fab transport and rigging project, where we experienced an extremely high level of customer care, commitment and understanding of their duties.

We have found them to be highly professional in their work. They have also proven their consistent excellence in skills and dedication with regards to handling our equipment, including the highly sensitive photolithography systems.”

Division Director

Major Asian company which designs, manufactures, and markets integrated circuits (ICs) and related electronic products

What our customers say.

“

“I would like to extend my sincere gratitude to the B H S mover and planner team for their outstanding support in the recent hoisting job for the tools ad-hoc requests.

Your systematic, safety-conscious, and professional approach ensured that all tools were hoisted and docked on time, enabling us to proceed with our critical projects without delay. Your swift response and deep understanding of our tool move-in requirements were truly commendable.

Thank you once again for your dedication and excellent work.”

Systems Engineer

A leading global semiconductor equipment manufacturer

What our staff say.

“I am proud to be part of a company with good management.

Over the years, I have seen the company continue to develop with positive prospects, which has given me confidence in its direction.

I believe B H S offers a good future for those who grow with the company.”

JUZALLI BIN ALI

LORRY DRIVER

What our staff say.

“I never expected to stay this long in one company, but I have. What has mattered most to me is the strong friendships within the operations team and feeling recognised for the work we do.

Over the years, I have seen the company grow successfully, and the way people work together has strengthened.

There is a strong sense of independence in the job, but also unity within the team.”

NORUL NORALFIAN

PRIME MOVER DRIVER

What our staff say.

“One of my proudest moments as a prime mover driver was being trusted to handle high-value jobs, including transporting Rolls-Royce aircraft engines to the airside and supporting aircraft and helicopter movements for airshows, including in Sentosa.

What has kept me here is the strong support from management, good working colleagues, and teamwork on the ground. Over the years, the company has introduced new policies and systems that have helped operations run more smoothly.

Teamwork and clear communication between colleagues have been important in keeping operations running well and avoiding misunderstandings.”

MOHAMED FIRMAN BIN MOHAMED MOTALI

PRIME MOVER DRIVER

What our staff say.

“When I first joined B H S, it was a small company. Over the years, it has grown into a much larger organisation, and I feel confident that it will continue to improve.

What has kept me here is the balance between clear procedures and systems, and the human touch in how people work together.”

YU KAK KHIANG

FLOATER DRIVER

What our staff say.

“Over the years, improvements in warehouse processes, clearer responsibilities, and better communication have made day-to-day operations more efficient. Working in a strong team, solving daily challenges, and having opportunities to learn and take responsibility have kept me engaged and motivated.

The way teams work together has become more coordinated, which helps work run more smoothly. Today, my experience is often relied on when ideas are still taking shape, and I am asked to help think through and refine them.

We work with sensitive semiconductor and advanced equipment, so precision, reliability, and safety matter in everything we do.”

Bismezawati Bte Yunus

Warehouse Team Leader

What our staff say.

“Seeing how the company has grown over the years is something I am proud of. I joined B H S when there were fewer than 15 lorries, and today the fleet has grown significantly.

After more than 13 years here, knowing my job well and working alongside colleagues I am comfortable with has kept me going through different phases of the company’s journey.

Working by the rules and focusing on doing the job safely has made it possible to build a long career here, just like those who came before me.”

NOOR AZMAN BIN ZAHID

PRIME MOVER DRIVER

What our staff say.

“What stood out to me in my first few months at B H S was the collaborative culture. People are genuinely approachable and willing to help, even across teams. The work is fast-paced, but there is also trust and autonomy. Clear onboarding, supportive colleagues, and managers who check in regularly helped me settle in quickly. It is a professional environment where you are encouraged to learn fast and take ownership early.”

Wang Ziyu (Elva)

Finance executive

What our staff say.

“What makes me most proud is having been part of the silicon wafer industry during an extraordinary decade of growth and development. Although each phase has come with different challenges, the company has remained stable, which is a key reason I’ve stayed until now. The company’s steady direction over the years has given me the confidence to continue growing with B H S. Building strong installation skills and understanding teammates’ working styles have made collaboration much more effective over time.”

Hsu Jui Chi (Ricky)

Engineer

What our staff say.

“My role at B H S has expanded over time. In addition to my responsibilities within the EHS function, I now also support dormitory management and daily operations. With strong support from my team and management, along with hands-on experience and continuous learning, I have grown in confidence. It has been rewarding to be part of a company that takes safety, employee wellbeing, and continuous improvement seriously.”

Islam Aminul

EHS & Dormitory Coordinator

What our staff say.

“Since joining B H S, my role has grown to include handling more regular accounts, which has come with greater responsibility and accountability. Gaining deeper knowledge of procedures, requirements, and customer expectations has helped me become more confident in my work. The flexible working environment and the support from management in resolving job challenges are what keep me here as the company continues to grow.”

Vanessa Gan

Customer Service Officer