B H S

Head of Operations / Manager of Operations

Position Profile:

The Head of Operations or Manager of Operations will be responsible for overseeing the daily operations of the company, ensuring that the business runs efficiently and effectively. The role involves strategic planning, managing operational processes, and implementing best practices to enhance operational performance.

 

Key Roles and Responsibilities:

Operational Management:

  • Develop and implement operational strategies aligned with the company’s objectives.
  • Monitor and evaluate day-to-day operations to ensure efficiency and compliance.
  • Streamline processes and procedures to improve operational efficiency.
  • Manage and coordinate across various departments such as production, logistics, and customer service.

Strategic Planning:

  • Assist in the development and execution of business strategies to achieve the company’s goals.
  • Conduct market analysis and identify trends to inform strategic decision-making.
  • Develop and oversee budgets and financial forecasts for the operations department.

Leadership and Team Management:

  • Lead, motivate, and manage a team of operations staff to achieve company goals.
  • Provide coaching, training, and development opportunities for team members.
  • Conduct performance reviews and address any employee issues or concerns.

Quality Control and Compliance:

  • Ensure that operations comply with legal and regulatory requirements.
  • Develop and implement quality control measures to ensure the highest standards of product and service delivery.
  • Identify and mitigate risks associated with operational activities.

Project Management:

  • Oversee and manage projects to ensure they are completed on time, within budget, and meet quality standards.
  • Coordinate with project teams and stakeholders to ensure successful project execution.
  • Identify and implement process improvements to enhance project outcomes.

Supply Chain and Logistics:

  • Manage supply chain operations to ensure timely and cost-effective delivery of products and services.
  • Oversee logistics and inventory management to minimize costs and meet customer demands.
  • Develop relationships with suppliers and vendors to ensure quality and cost-effectiveness.

Customer Relationship Management:

  • Ensure excellent customer service and address any operational issues that may arise.
  • Work closely with customer service teams to resolve customer complaints and improve satisfaction.
  • Analyze customer feedback and implement changes to enhance customer experience.

 

Qualifications:

Education and Experience:

  • Bachelor’s degree in Business Administration, Operations Management, or a related field. Master’s degree preferred.
  • Proven experience in a senior operations role, with at least 5-7 years in a managerial position.
  • Strong knowledge of industry standards and operational best practices.

Skills and Competencies:

  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional organizational and project management skills.
  • Proficiency in using operations management software and tools.
  • Ability to communicate effectively with stakeholders at all levels.
  • Strong financial acumen and budget management skills.
  • Knowledge of supply chain management and logistics.

 

Personal Attributes:

  • High level of integrity and professionalism.
  • Strong work ethic and a commitment to achieving excellence.
  • Ability to work under pressure and meet deadlines.
  • Adaptable and open to change in a fast-paced environment.

 

Working Conditions:

  • Full-time position with occasional travel as required.
  • Ability to work in an office setting with occasional visits to operational sites.

 

Benefits:

  • Competitive salary and performance-based bonuses.
  • Comprehensive health insurance and retirement benefits.
  • Opportunities for professional development and career advancement

 

JOB APPLICATION FORM

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Additional Information

For further questions, please contact: hr.us@bhs.global

Position Title/Level:Mechanical Installer / De-Installer
Company:B H S Kinetic Inc.
Department:Build It / Install
Location:USA
Reporting to:Project Manager / Lead Engineer / On site Supervisor
Supervisory Role:If qualified with the necessary skills and experience
Immediate Subordinate:Nil, unless qualified for supervisory role
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What our customers say.

“

“I would like to extend my deepest gratitude to your Move-IT team leader and planner and the team for their outstanding support during our move-in activities. Their dedication and meticulous care in handling the tools and ensuring the surrounding environment was maintained to the highest standards have not gone unnoticed. Their commitment to excellence and attention to detail have been exemplary. We truly appreciate the effort and professionalism they have demonstrated throughout this process.

Thank you once again for team unwavering support and dedication.”

Senior Supplier Quality Manager

A leading global photomask and optical materials manufacturer

What our customers say.

“

“I would like to extend my sincere gratitude to the B H S mover and planner team for their outstanding support in the recent hoisting job for the tools ad-hoc requests.

Your systematic, safety-conscious, and professional approach ensured that all tools were hoisted and docked on time, enabling us to proceed with our critical projects without delay. Your swift response and deep understanding of our tool move-in requirements were truly commendable.

Thank you once again for your dedication and excellent work.”

Systems Engineer

A leading global semiconductor equipment manufacturer

What our customers say.

“

“From July 2021 to July 2023, B H S has executed a total of 47 tool and machine movements, transporting crucial equipment to various fabs in Singapore.

Throughout this period, B H S has consistently demonstrated their professionalism, expertise, and dedication to ensuring the safe and efficient transportation of our valuable assets. What truly sets them apart is their remarkable track record of achieving Zero Damage in every single movement.

Their attention to detail, careful planning, and meticulous execution have been instrumental in safeguarding our equipment during transit. We have complete confidence in their ability to handle delicate and sensitive cargo, knowing that they prioritize the utmost care and precision in their operations.

Not only did B H S successfully handle numerous exports and imports, but they also went above and beyond to accommodate our specific requirements. Their team seamlessly coordinated with multiple fabs, ensuring timely deliveries and smooth logistics processes. Their commitment to customer satisfaction was evident throughout our engagement.

We extend our deepest gratitude to B H S for their exceptional service and unwavering commitment to excellence. Their professionalism, reliability, and flawless execution have contributed significantly to the success of our operations. We highly recommend B H S to any organization seeking top-notch logistics services, particularly in the tool and machine movement space.

Thank you once again to the entire B H S team for their remarkable effort and for consistently delivering exceptional results.”

Manager Airfreight Import Singapore

Global leading transport and logistics company offering global transport services by road, air, sea and train.

What our customers say.

“

“It has been our great pleasure to work with B H S Kinetic Pte Ltd for their exceptional rigging support and services at our new fabrication plant.

They have exhibited a high level of support, customer care and innovation in their approach. We have found them to be highly ethical, committed and they have proven their professional qualiy and services.

We would have no reservations to recommend B H S Kinetic Pte Ltd to anyone who will require their expertise.

We wish them the best of luck and keep up the excellent work.”

Project Manager

Wafer manufacturing facility in Singapore

What our customers say.

“

“It has been our great pleasure to work with B H S on our Fab transport and rigging project, where we experienced an extremely high level of customer care, commitment and understanding of their duties.

We have found them to be highly professional in their work. They have also proven their consistent excellence in skills and dedication with regards to handling our equipment, including the highly sensitive photolithography systems.”

Division Director

Major Asian company which designs, manufactures, and markets integrated circuits (ICs) and related electronic products

What our staff say.

“I am proud to be part of a company with good management.

Over the years, I have seen the company continue to develop with positive prospects, which has given me confidence in its direction.

I believe B H S offers a good future for those who grow with the company.”

JUZALLI BIN ALI

LORRY DRIVER

What our staff say.

“I never expected to stay this long in one company, but I have. What has mattered most to me is the strong friendships within the operations team and feeling recognised for the work we do.

Over the years, I have seen the company grow successfully, and the way people work together has strengthened.

There is a strong sense of independence in the job, but also unity within the team.”

NORUL NORALFIAN

PRIME MOVER DRIVER

What our staff say.

“One of my proudest moments as a prime mover driver was being trusted to handle high-value jobs, including transporting Rolls-Royce aircraft engines to the airside and supporting aircraft and helicopter movements for airshows, including in Sentosa.

What has kept me here is the strong support from management, good working colleagues, and teamwork on the ground. Over the years, the company has introduced new policies and systems that have helped operations run more smoothly.

Teamwork and clear communication between colleagues have been important in keeping operations running well and avoiding misunderstandings.”

MOHAMED FIRMAN BIN MOHAMED MOTALI

PRIME MOVER DRIVER

What our staff say.

“When I first joined B H S, it was a small company. Over the years, it has grown into a much larger organisation, and I feel confident that it will continue to improve.

What has kept me here is the balance between clear procedures and systems, and the human touch in how people work together.”

YU KAK KHIANG

FLOATER DRIVER

What our staff say.

“What stood out to me in my first few months at B H S was the collaborative culture. People are genuinely approachable and willing to help, even across teams. The work is fast-paced, but there is also trust and autonomy. Clear onboarding, supportive colleagues, and managers who check in regularly helped me settle in quickly. It is a professional environment where you are encouraged to learn fast and take ownership early.”

Wang Ziyu (Elva)

Finance executive

What our staff say.

“What makes me most proud is having been part of the silicon wafer industry during an extraordinary decade of growth and development. Although each phase has come with different challenges, the company has remained stable, which is a key reason I’ve stayed until now. The company’s steady direction over the years has given me the confidence to continue growing with B H S. Building strong installation skills and understanding teammates’ working styles have made collaboration much more effective over time.”

Hsu Jui Chi (Ricky)

Engineer

What our staff say.

“My role at B H S has expanded over time. In addition to my responsibilities within the EHS function, I now also support dormitory management and daily operations. With strong support from my team and management, along with hands-on experience and continuous learning, I have grown in confidence. It has been rewarding to be part of a company that takes safety, employee wellbeing, and continuous improvement seriously.”

Islam Aminul

EHS & Dormitory Coordinator

What our staff say.

“Over the years, improvements in warehouse processes, clearer responsibilities, and better communication have made day-to-day operations more efficient. Working in a strong team, solving daily challenges, and having opportunities to learn and take responsibility have kept me engaged and motivated.

The way teams work together has become more coordinated, which helps work run more smoothly. Today, my experience is often relied on when ideas are still taking shape, and I am asked to help think through and refine them.

We work with sensitive semiconductor and advanced equipment, so precision, reliability, and safety matter in everything we do.”

Bismezawati Bte Yunus

Warehouse Team Leader

What our staff say.

“Seeing how the company has grown over the years is something I am proud of. I joined B H S when there were fewer than 15 lorries, and today the fleet has grown significantly.

After more than 13 years here, knowing my job well and working alongside colleagues I am comfortable with has kept me going through different phases of the company’s journey.

Working by the rules and focusing on doing the job safely has made it possible to build a long career here, just like those who came before me.”

NOOR AZMAN BIN ZAHID

PRIME MOVER DRIVER

What our staff say.

“Since joining B H S, my role has grown to include handling more regular accounts, which has come with greater responsibility and accountability. Gaining deeper knowledge of procedures, requirements, and customer expectations has helped me become more confident in my work. The flexible working environment and the support from management in resolving job challenges are what keep me here as the company continues to grow.”

Vanessa Gan

Customer Service Officer